Inbound Disaster Recovery (IDR)

The ATC Inbound Disaster Recovery system will protect your in-bound voice calls from a disaster of any magnitude. Our pre-programmed IDR system is designed to handle anywhere from 1-500 simultaneous calls in the event of a Telco or PBX outage. This pre-programmed system provides automated announcements, ACD, dial by name, follow me, VM, VM notification and e-mail notification 24/7/365. This service is highly recommended for any business that cannot afford to loose in-bound calls.

Benefits:

• Never miss calls during a disaster
• Supports world wide coverage
• Time of day routing
• No capital expenditure
• Remote access for immediate customized recordings
• Provides employees and customers with critical updates
• Works with any phone system
• Adds redundancy to your existing solution

Flexibility:

Allows you to manage your business during any disaster and be a step ahead of your competition when customers need you the most.

Savings:

• Helps prevents loss of revenue
• Scaleable packages for all businesses
• Flat monthly fee