
APPLICABLE TO
INTERSTATE AND INTERNATIONAL
MESSAGE TELECOMMUNICATIONS SERVICES
FURNISHED BY
American Telephone Company, LLC
16 West 45th Street
New York, New York 10036
American Telephone
Company TERMS AND CONDITIONS
SERVICES / TERM.
These terms and conditions apply to the provision of all telecommunications
and related services by American Telephone Company, LLC on behalf of
itself and its operating affiliates ("ATC") under the Master Service
Agreement ("MSA"), to which this schedule is a part, to the customer
identified on the MSA ("Customer"). The MSA together with these
terms and conditions shall be referred to as the "Agreement." Customer
agrees to purchase from ATC the services identified on the MSA ("Services")
for the term set forth on the MSA ("Initial Term"). The "Term"
of the Agreement shall be the Initial Term plus any and all renewal
periods. The Agreement shall become effective on the Service Commencement
Date, as defined below, and shall continue in full force and effect
for the Term stated herein. The Agreement, upon expiration, will be
automatically and continually renewed for a period equivalent to the
Initial Term unless either party has delivered written notice of its
intent to terminate the Agreement at least sixty (60) days prior to
the end of the Term.
Service Commencement Date.
ATC will notify Customer that the Services are installed or connected
and available for use. The date of such notice shall be the "Service
Commencement Date".
Rates and Charges.
The "Rates and Charges" for the Services shall be those set forth
in (1) the fee schedules on the MSA, (2) amendments, supplements, or
exhibits to the fee schedule, (3) tariffs, and (4) publicly posted terms
and conditions, as applicable and as amended from time to time. For
any service provided to Customer for which a rate is not specified in
the MSA, the rate set forth in the tariff or the publicly posted terms
and conditions shall apply.
ATC retains the right to change, increase or decrease from time to time,
in its discretion and without liability to Customer, the methods, processes
and/or the suppliers by which ATC provides Services to Customer. ATC
may also modify service and rate offerings upon ten (10) days notice
of the intended change. SERVICE ACTIVATION/TURN UP; A fee of $200.00
will be assessed if you cancel the scheduled service activation appointment
within 24 hours of the prescheduled date and time, if this appointment
is missed altogether your account will be assessed a fee of $300.00.
Billing and Payment.
Customer shall pay the Rates and Charges, as well as all taxes, fees,
and surcharges when due. Customer shall pay all ATC invoices upon receipt.
Any invoiced amounts not paid within thirty (30) days after the date
listed on the invoice ("Invoice Date") shall subject to a late payment
fee equal to 1.5% of the unpaid balance due. Customer must provide ATC
with written notice of any disputed invoiced amounts within ninety (90)
days of the Invoice Date, providing a clear written statement explaining
the basis for each and every such dispute. If Customer fails to
provide such notice, Customer shall be deemed to have waived any and
all rights to dispute the invoiced amounts.
Master Service Agreement
Charges. Customer commits to pay to ATC the fees set forth on
the Master Service Agreement ("Minimum Fee"). Customer agrees to
pay the greater of (i) the total amount due for all services and equipment
provided by ACT under the Agreement, or (ii) the Minimum Fee. Customer
accepts responsibility for the rates, charges, taxes, usage fees, and
surcharges associated with all use of Services provided by ATC, regardless
of whether Customer authorized the usage/calls. ATC shall not be liable
whatsoever for the use, misuse or abuse of a Customer's service by
third parties.
Taxes, Fees, and Surcharges.
Customer shall be responsible for payment of all state and local taxes,
fees, and surcharges relating to the sale, transfer of ownership, installation,
license, use, or provision of services and equipment provided by ATC,
including but not limited to CCRC, USF, PICC, 911, E911, LNP, MTA, SLC,
EUCL, property tax surcharge, mileage surcharge and payphone surcharges,
as required or permitted by applicable law, regulation or tariff or
publicly available terms and conditions and/or at www.americantelephonecompany.
Facilities. In the
event ATC is required to construct and or acquire telecommunications
related facilities to provide Services or equipment to Customer, Customer
acknowledges and agrees that ATC will incur significant costs. In addition
to any other rights and remedies ATC may have, Customer agrees that
if Customer cancels, terminates or breaches the Agreement after execution
but prior to the date of termination, Customer will be required to reimburse
ATC for all costs reasonably incurred. In the event that special construction
charges apply to any portion of the service being purchased customer
agrees to pay for said charges. ATC will notify customer of such charges
in the event special construction is necessary to provide service. In
the event ATC cannot fully provision service/s as ordered customer agrees
to hold ATC its officers, suppliers and/or subsidiaries harmless.
Termination. ATC
and/or customer may terminate the Agreement upon thirty (30) days written
notice. If Customer materially breaches the MSA and Customer fails to
cure the breach within such notice period, provided, however, that the
cure period for breach of any of Customer's payment obligations shall
be only ten (10) days. ATC may terminate the Agreement upon written
notice to Customer if (i) Customer dissolves or becomes insolvent or
bankrupt; (ii) Customer makes an assignment for the benefit of creditors;
(iii) Customer suspends the transaction of its usual business or consents
to the appointment of a trustee or receiver; (iv) a trustee or receiver
of Customer is appointed; or (v) any bankruptcy, reorganization, insolvency
or similar proceeding is instituted by or against Customer. Customer
further understands and agrees that any breach by Customer of its obligations
under this Agreement shall also be deemed a breach by Customer of its
obligations under any other agreements it (or any Customer affiliate)
has entered into with ATC and/or its affiliates and understands and
agrees that any such breach shall authorize ATC and/or any of its affiliates
to immediately suspend performance under, and or terminate, said agreements
with Customer (or Customer's affiliates) for default. ATC shall not
be liable for any special, incidental or consequential damages whatsoever
incurred by Customer while disconnected for non-payment.
Termination Liability.
If Customer terminates the Agreement after the Service Commencement
Date and prior to the expiration of the Term, or if the Customer's
service is terminated by ATC due to non-payment or due to breach of
contract Customer will be liable to ATC for termination charges as follows:
Customer shall pay ATC, immediately upon demand, all sums due and unpaid
plus an amount equal to the minimum monthly fee (MONTHLY RECURRING CHARGE/S)
multiplied by the amount of months left in the term together with any
and all previously waived or credited installation and one-time credits.
Customer also agrees to pay an early termination charge that shall be
equal to 100% of Customer's average monthly usage (for long distance
and local voice services usage, as applicable) for the three months
prior to the termination month (or such lesser period if fewer than
three months of Service were utilized), times the number of months remaining
in the Term of the Agreement, and/or pursue any other remedies as may
be provided at law or in equity.
Limitation of Liability.
WITH RESPECT TO CLAIMS OR SUITS BY CUSTOMER, OR ANY OTHERS, FOR DAMAGES
RELATING TO OR ARISING OUT OF ACTS OR OMISSIONS UNDER THIS AGREEMENT
AND/OR SERVICES PROVIDED HEREUNDER, ATC'S LIABILITY FOR SERVICE INTERUPPTIONS
OR PROBLEMS OF ANY KIND, IF ANY, SHALL BE LIMITED TO CREDIT ALLOWANCES
AS EXPRESSLY PROVIDED IN APPLICABLE TARIFFS OR AS OTHERWISE SET FORTH
IN THESE TERMS AND CONDITIONS. ATC SHALL NOT BE LIABLE FOR ANY LOSSES
OR DAMAGES RESULTING FROM: (A) THE DELIVERY, INSTALLATION, MAINTENANCE,
OPERATION, USE OR MISUSE OF AN ACCOUNT, EQUIPMENT OR SERVICE; (B) ANY
ACT OR OMISSION OF CUSTOMER, OR ITS END-USERS OR AGENTS, OR ANY OTHER
ENTITY FURNISHING EQUIPMENT, PRODUCTS OR SERVICES TO CUSTOMER; OR (C)
ANY PERSONAL OR PROPERTY DAMAGES DUE TO THE LOSS OF STORED, TRANSMITTED
OR RECORDED DATA RESULTING FROM THE SERVICE OR THE EQUIPMENT, EVEN IF
ATC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT
SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY,
PUNITIVE OR OTHER CONSEQUENTIAL DAMAGES, WHETHER OR NOT FORESEEABLE,
INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR THE LOSS OF DATA, GOODWILL
OR PROFITS, SAVINGS OR REVENUE, INTERRUPTION OF BUSINESS OR HARM TO
BUSINESS, WHETHER UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR ANY CAUSE WHATSOEVER.
Indemnification.
Customer agrees to indemnify, defend and hold harmless ATC and its officers,
directors, employees, agents, affiliates and suppliers from and against
any claims, actions, demands, losses and damages, including attorney's
fees, relating to any violation of this Agreement or related acts or
omissions by ATC / Customer, its end users, or other users of its account,
or the replacement or transmission of any message, information, software
or other materials on the internet by Customer or end users of Customer's
account. This indemnification shall survive the termination of the Agreement.
Customer will be responsible for ATC's attorney's fees in the event
Customer brings legal action against ATC.
Disclaimer of WARRANTIES.
ATC MAKES NO REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS, IMPLIED
OR STATUTORY, REGARDING THE SERVICES, SYSTEM EQUIPMENT OR ATC-OWNED
OR PROVIDED EQUIPMENT USED BY THE CUSTOMER INCLUDING ANY EQUIPMENT WITH
RESPECT TO WHICH TITLE MAY TRANSFER TO CUSTOMER (EXCEPT TO THE EXTENT
SET FORTH IN A SEPARATE SALE TRANSFER DOCUMENT). THIS INCLUDES,
BUT IS NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANT ABILITY, FITNESS
OF THE SERVICE OR EQUIPMENT FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT
OF ANY THIRD PARTY RIGHTS. ADDITIONAL WARRANTY LIMITATIONS RELATED
TO SPECIFIC PRODUCTS MAY BE FOUND AT www.americantelephonecompany.
Force Majeure. Except
with respect to Customer's payment obligations, notwithstanding any
other provision of the MSA, neither party to the MSA shall be liable
to the other party for any delay or failure in performance of the MSA
to the extent such delay or failure is caused by fire, flood, explosion,
accident, war, terrorism, strike, embargo, governmental requirement,
civil or military authority, Act of God, inability to secure materials
or labor or any other causes beyond its reasonable control. Any
such delay or failure shall suspend each party's performance until
such event ceases.
Partial Invalidity.
If any provision of the Agreement shall be held to be invalid or unenforceable,
such invalidity or unenforceability shall not invalidate or render the
Agreement unenforceable. Instead, the remainder of the Agreement shall
remain in effect, excluding the invalid or unenforceable provision.
However, if such provision is an essential element of the MSA, the Parties
shall promptly negotiate a substitute provision.
Additional Services.
Additional locations or additional services, not covered by the MSA,
may be added by the execution of additional MSAs. Each additional MSA
shall have a separate and distinct term and shall apply separately and
distinctly to the services covered therein.
FCC Disclosure. The Federal Communications Commission (FCC) recently released regulations requiring communications providers to make a disclosure regarding E911 service. In addition, the FCC requires Customer to acknowledge receipt of the disclosure. In its order, the FCC recognized that under certain circumstances E911 service might fail. They have required us to relay certain concerns regarding possible E911 failures. They are as follows: 1. Power Loss: In the very unlikely event your energy provider or building electrical system fails, you will lose E911 service (and service generally) inasmuch as customer premise equipment (CPE) rely on power; 2. Relocation of Your Equipment: If you move your equipment's location, including your CPE, you will have to notify us so that we can have the correct address information programmed into the E911 system; 3. Loop failure: In the unlikely event that the dedicated connection between your location and the company fails, you will not be able to make any calls, including E911; 4. Use of a Non-Native Telephone Number: In the event you obtain numbers that normally reside outside your calling area you may not be able to reach E911 services; 5. ALI Database Registration Delays: In the event that delays occur when making your location available in or through the ALI database, you may not be able to reach E911 services. This will not be a risk when porting your numbers to ATC. Accordingly, by executing the attached MSA you are acknowledging that you have read and understood the above disclosure and are in compliance with the federal regulations, so that we may provision your service. You may want to obtain or maintain traditional voice service as a result of these limitations.
DISCLAIMER OF LIABILITY AND INDEMNIFICATION: ATC does not control how E-911 calls are answered or handled by any local emergency response center/s. ATC disclaims all responsibility for the actions and conduct of any and all national and local emergency response centers. ATC relies entirely upon third parties to route E-911 calls to local and national emergency response centers. ATC disclaims any and all liability or responsibility in the event such third party data used to route the call is incorrect or produces an erroneous result. Neither ATC nor its office, directors or employees may be held liable for any claim, damage or loss and you hereby waive any and all such claims or causes of action arising from or related to the Services. You, on your own behalf and on behalf of any third party, hereby agree to defend, indemnify and hold harmless ATC, its officers, directors, employees and agents from and against any and all claims, losses, damages, fines, penalties, costs and expenses (including attorneys' fees) relating to the absence, failure or outage of the Service, including the ATC E-911 emergency dialing service or access to emergency service personnel. CUSTOMER ACKNOWLEDGES THAT THE E-911 SERVICES PROVIDED BY ATC DO NOT SUPPORT TRADITIONAL 911 ACCESSES TO EMERGENCY SERVICES. WHERE AVAILABLE, ATC'S SERVICES MAY INCLUDE E-911 ACCESS TO THIRD PARTY EMERGENCY SERVICES. ATC ADVISES CUSTOMER TO MAINTAIN OR ACQUIRE AN ALTERNATIVE MEANS OF ACCESSING 911 SERVICES. CUSTOMER AGREE'S TO ADVISE ALL EMPLOYEES, VISITORS AND OTHER PERSONS WHO MAY BE PRESENT AT THE PHYSICAL LOCATION WHERE YOU UTILIZE THE SERVICE OF EACH OF THE LIMITATION OF ATC's EMERGENCY DIALING SERVICE AND OF AN ALTERNATIVE MEANS OF 911 DIALING. Customer also understands and acknowledges that ATC's emergency dialing feature is only available in United States mainland (excluding Alaska, Hawaii, Puerto Rico, and Guam).
UNDERSTANDING, ACKNOWLEDGEMENT
AND ALTERNATIVE 911 SERVICE: By entering into agreement
with ATC or by use of its services CUSTOMER acknowledges understanding
of the limitations of the ATC E-911 emergency dialing services described
above. In the event that you are not completely comfortable with the
limitations of the Service, including the ATC E-911 emergency dialing
service, you should immediately take action to acquire an alternative
means to access 911 services.
Miscellaneous. ATC
may assign or transfer all or part of the Agreement to any affiliates
or assigns. With reasonable prior notice, Customer may assign or transfer
this Agreement to any company that is the successor to substantially
all of its assets or business. All other attempted assignments shall
be void without ATC's prior written consent. Customer authorizes ATC
to perform credit checks and investigate financial references. Customer
further agrees that it and its end users will comply with all applicable
laws and regulations and will not use ATC services in a fraudulent manner
or in a manner that exposes ATC to legal liability. Customer agrees
to be bound by the ATC tariff, publicly posted terms and conditions,
and additional terms and conditions that are available upon written
request by Customer or posted at www.americantelephonecompany.
Tariffs/Entire Agreement. This Agreement represents the complete agreement and understanding of the parties with respect to the items addressed herein and any related matters, and supersedes any and all other agreements whether written or oral, including but not limited to, any advertising, brochures, proposals, representations or understandings regarding the subject matter hereof. This Agreement may be modified only by written agreement signed by both parties, changes to the URL sites referenced herein, changes to the applicable tariffs or publicly posted terms and conditions, or as otherwise specifically provided herein. The terms and conditions that shall apply in connection with these Services, and the rights and liabilities of the parties shall be as set forth herein and in all applicable tariffs, which are subject to change and are on file with the applicable state regulatory commission and/or Federal Communications Commission, and in all publicly posted terms and conditions. This Agreement shall be governed by the laws of the State of New York without reference to its principles of conflicts of laws, and Customer consents to the nonexclusive jurisdiction of the federal and State courts located in the State of New York, Suffolk County. YOU HEREBY CONSENT TO THE INCORPORATION BY REFERNECE OF APPLICABLE TARIFFS, PUBLICLY POSTED TERMS AND CONDITIONS, AND THE ADDITIONAL TERMS AND PRODUCT TERMS AND CONDITIONS POSTED AT AMERICANTELEPHONECOMPANY.COM
















